Privacy Policy

About this Privacy Policy

Legit99 Casino respects the privacy of players and aims to handle personal information responsibly. This policy applies to information collected through the website, account services, customer support channels and other interactions connected with the casino service. It is intended to provide clear, general information about the types of data that may be handled and the reasons for doing so.

Personal information means information that identifies a person or could reasonably be connected with them. The information handled will depend on how a player uses the service, the features they access and the information needed to meet account, security and legal requirements. Some information may be provided directly by a player, while other information may be collected automatically when the website or services are used.

By using the website, players should read this policy together with any relevant website terms, account rules and responsible gambling information. This policy may be updated from time to time to reflect changes to the service, technology or privacy requirements. The latest version published on the website will apply to information handled after the update, subject to any rights or notices that may be required.

Information we may handle

A casino website typically needs to handle several categories of information to provide a secure and functional service. The amount and type of information collected may vary according to the player’s account activity, payment method, support requests and verification status.

Account and identity details

• Basic account details such as a player’s name, date of birth, contact details, login information and account preferences.
• Information supplied when a player opens or updates an account, including details needed to maintain accurate account records.
• Verification information and documents that may be requested to confirm identity, age, account ownership or eligibility to use particular services.
• Records of communications with customer support, including questions, requests, complaints and information provided to help resolve an issue.

Payment and transaction records

The service may handle payment-related information, deposits, withdrawals, gaming activity, account balances, transaction history and related records. Payment providers or other authorised service providers may process some payment details directly. Where appropriate, the casino may receive limited information needed to confirm a payment, investigate a transaction, prevent misuse and maintain accurate financial records.

Device, usage and cookie data

When a player visits or uses the website, technical information may be collected automatically. This may include an internet protocol address, browser type, operating system, device identifiers, general location information, language settings, pages viewed, login events, referral information and information about how the site is used. This data can help with security, troubleshooting, service performance and website improvement.

The website may also use cookies and similar technologies. These are small files or identifiers stored on a device that can help remember preferences, support login functions, understand website use and maintain security. Players can manage or restrict cookies through their browser settings. Disabling some cookies may affect the availability or operation of certain website features.

How information is used and protected

Information may be used only for appropriate purposes connected with operating, securing and improving the service. These purposes can include the following:

• Creating, maintaining and administering a player account.
• Providing casino features, processing requests and supporting account activity.
• Processing deposits, withdrawals and other account transactions.
• Confirming identity, age and account ownership where verification is required.
• Carrying out security, anti-fraud, anti-money laundering and other risk checks in general accordance with applicable requirements.
• Detecting suspicious, unauthorised, automated or otherwise improper activity.
• Responding to questions, complaints, technical issues and other support requests.
• Sending service messages, account notices, security alerts and other communications needed to manage the account.
• Understanding website usage, improving features, testing performance and maintaining reliable systems.
• Meeting legal, regulatory, tax, accounting, security and record-keeping obligations that apply to the service.
• Sending marketing communications where permitted and where the player has provided any consent that may be required.

Information may be shared with service providers that help operate the website and its functions. These may include payment and transaction providers, identity and verification services, technology and hosting providers, security and fraud-prevention services, customer support tools, analytics providers and professional advisers. Such parties should receive information relevant to the service they provide and are expected to handle it appropriately.

Information may also be disclosed where necessary to protect the security of the website, enforce account terms, investigate suspected misuse, respond to a valid legal request or protect the rights, property and safety of players, the service or others. Information will not be used for unrelated purposes unless permitted or required by applicable requirements, or where the player has been informed and has given any consent that is needed.

Security and international handling

Reasonable administrative, technical and organisational measures may be used to protect personal information from unauthorised access, loss, misuse, alteration or disclosure. These measures can include access controls, account security processes, monitoring, secure connections and limits on who can view information. No website, online transmission or electronic storage system can be guaranteed to be completely secure, so players should use a strong password, keep login details private and contact support promptly if they suspect unauthorised account activity.

Some service providers may handle information in countries outside Australia. Where information is transferred or accessed internationally, appropriate steps should be taken to support its security and lawful handling. The specific location of processing may depend on the service providers and systems used at the relevant time.

Keeping information

Information is generally kept for as long as it is needed for account administration, support, security, business and record-keeping purposes. Some records must be kept for a period required by law even after a player closes an account or asks for information to be deleted. When information is no longer required, it may be deleted, anonymised or securely disposed of in accordance with applicable processes.

Your privacy choices and rights

Players may have rights in relation to the personal information held about them. These rights can depend on the circumstances, the type of information involved and any legal obligations that apply. Legit99 Casino will consider a valid request and may need to confirm the requester’s identity before providing information or making changes.

How to make a data request

To exercise a privacy right or ask a question about personal information, contact support@legit99casino.click. In the request, explain what you are asking for and provide enough information to help locate the relevant account or records. Do not send unnecessary payment details, passwords or sensitive documents by email. If identity verification is needed, further instructions may be provided through an appropriate support process.

• Access: ask for information about the personal data held about you and, where appropriate, request a copy or summary of that information.
• Correction: ask for inaccurate, incomplete or outdated information to be corrected or updated.
• Deletion: ask for personal information to be deleted where it is no longer needed or where deletion is otherwise available. This request may be limited where records must be retained for legal, security, transaction or account purposes.
• Withdraw marketing consent: withdraw consent to receive marketing communications at any time by contacting support@legit99casino.click or by using an unsubscribe or preference option included in a marketing message.
• Information about handling: ask a general question about how personal information is collected, used, shared or protected.

Withdrawing marketing consent will not necessarily stop important service communications. Messages about account security, transactions, verification, changes to the service or other essential matters may still be sent when needed to operate or protect the account. Players can also manage certain cookie preferences through their browser settings, although some functions may not work correctly if cookies are blocked.

If a player closes an account, information may continue to be handled where necessary for security, dispute resolution, transaction records, fraud prevention, legal obligations or other legitimate operational purposes. Closing an account does not automatically remove every record immediately, particularly where retention is required by law.

Questions about this policy

For privacy questions, data access, correction, deletion or marketing preference requests, email support@legit99casino.click. Legit99 Casino aims to review requests in a reasonable manner and may explain if a request cannot be completed in full because information must be retained or because another legal or security requirement applies.